East Kootenay Rentals Canada British Columbia East Kootenay

Heritage Inn Hotel & Convention Centre Cranbrook | Hotel in Cranbrook

7.8 (1003 Reviews) |  1 Bathroom
East Kootenay Hotel | Heritage Inn Hotel & Convention Centre Cranbrook

Hotel in East Kootenay, Cranbrook

Pet-friendly hotel with free parking connected to the convention center in Cranbrook
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite.
Weekly housekeeping is available.
Heritage Inn Hotel & Convention Centre Cranbrook offers 100 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.


An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
Read More Read Less

Policies

Check-in Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 19
Check-out Check-out before 11 am express check-out available
Payment Policy Fee for buffet breakfast: approximately cad 10 to 25 for adults, and cad 10 to 10 for children pet fee: cad 20 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 2 children 16 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy 2 total (up to 50 lbs per pet) pets allowed for an extra charge of cad 20 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property will place a credit card authorization for cad 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.
 
803 Cranbrook Street North, Cranbrook, V1C 3S2, Canada

What Our Guests say 500 + Reviews

Sep 13, 2025 09:13:02 AM
Summary: This is not a handicap friendly hotel. You have to go down stairs for the first floor, pool was on the basement and is was not easy to walk thru the hotel. The room has smelly carpet and we had to use spray every time that we were going inside the room.
William William
Sep 10, 2025 02:57:26 AM
Summary: Great breakfast!
Jacklyn Jacklyn
Sep 7, 2025 12:28:11 PM
Summary: Hotel is dated. Felt old and tired. Beds were uncomfortable.
Cynthia Cynthia
Sep 6, 2025 08:24:31 AM
Summary: Staff were very attentive & polite. An older hotel but well kept & many updates. Room was clean & bed comfortable. Shower was good with lots of pressure & hot water. A cooked breakfast was included with bacon. Unfortunately it was lukewarm. Restaurant/ bar served good food. Pool/ Hot tub is located underground and were both quite cool. Also unfortunately road traffic noise is present on front side rooms & train noise at rear from mainline trains several times a night. Earplugs would definitely be useful. Overall a good stay.
BILL BILL
Sep 2, 2025 04:25:00 AM
Summary: Spacious suite. Pool was refreshing after a long day on my motorcycle.
dustin dustin
Aug 30, 2025 01:15:24 AM
Summary: Older hotel in good location for stopover. Clean and good price. Nice to have a breakfast included.
Corinna Corinna
Aug 29, 2025 05:41:47 AM
Summary: Great place but I stayed 2 days and they kept saying they would fix hottub but never did was not happy I would like some kinda refund please thanks
Shane Shane
Aug 25, 2025 07:06:32 AM
Summary: Check in was fast and accommodating. Requested at the front desk to have our room cleaned while we were out for the day on Thursday and came back to the garbages empty and the dirty towels removed but that’s it. Beds were left unmade and the towels weren’t replenished. Requested our room to be cleaned when we were out for the day on Friday and let the front desk know what had happened the day before. Both ladies jotted my room number on slips of paper and said it would be done. Came back in the evening to absolutely nothing cleaned in our room. Both times the cleaning staff had gone home for the day so nothing could be done. At checkout they were going to charge me an extra $50 that had shown up on their invoice but I showed them my hotels.com receipt which they honoured. The stay could’ve been better but it also could’ve been way worse.
Sydney Sydney
Aug 24, 2025 07:51:37 PM
Summary: Hotel was pretty good overall. Room was good, clean. Ceiling above shower needed cleaning and mattress was too soft for my liking but overall a good experience.
Kevin Kevin
Aug 19, 2025 03:21:32 PM
Summary: Bed was a little too soft for my liking, but definitely not the fault of the hotel. Not 100% sure of all of the hotel’s eco-friendly practices, so rated them above average. It was August, so the days were hot. Upon entering my room, I was pleasantly surprised to find that the air conditioning had been turned on to cool the room, and the refrigerator was pre-chilled for my evening adult beverages. The lady at the front desk, Ameesha (not sure about the spelling), was very friendly and courteous. She even agreed to call me by name, when I asked her to please not call me “Sir” 😛. I was lucky enough to interact with her often during my 3 night stay, and she was always pleasant, respectful, and even remembered my name. All of the staff were very nice and helpful and kind. I will definitely stay here again.
Trevor Trevor

FAQ's

Is this East Kootenay hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the East Kootenay hotel have a swimming pool?

Yes, this East Kootenay hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in East Kootenay hotel?

Best-rates for the East Kootenay hotel starts from $84 per night with includes Designated Smoking Area, Bedding/Linens, Bar, Laundry, Pool, Wellness Facilities, Restaurant, Toiletries, Breakfast, Internet, Kitchen, TV, Business Services, Guest Services, Parking, Child Friendly, Hot Tub, Air Conditioner StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is East Kootenay hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the East Kootenay hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the East Kootenay hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the East Kootenay hotel?

Based on the information reported by the owner or manager, the East Kootenay hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for East Kootenay hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the East Kootenay hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $84
Price Details
You will be redirected to  
Hot Deal - It has been viewed 16 times today
Not the right fit? Check out our other properties in East Kootenay
view more places to stay

Recently Booked Locations

Recently Booked Properties